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FAQ

Common questions and answers from our customers.
Luka
By Luka
3 articles

Which types of actions will Nitreo do on your Instagram Account

Nitreo works by simulating what a real, engaged user would do on Instagram. The goal isn’t to spam or fake interactions, but to create a steady stream of activity that makes your account more visible to the right people. Here's a breakdown of what Nitreo actually does once you set things up. Targets guide all interactions Everything starts with the targets you add in your dashboard. These are either hashtags or accounts whose audiences overlap with yours. Nitreo uses them to find users who are likely to be interested in your content and engages from there. You can update, add, or remove these targets at any time. Following people who make sense Once you’ve added some Targets, Nitreo starts following users who seem like a good match taking your filters into consideration. These aren’t just random accounts. The idea is to connect with people who are already active in your space. Everything’s paced out slowly. No sudden spikes or weird behavior that could raise flags with Instagram. It’s meant to feel like real activity from a real person. Unfollowing to clean things up After a few days, Nitreo will start unfollowing the same users it followed earlier. This keeps your account from following thousands of people and helps maintain a clean-looking ratio. But don’t worry — it’s all spaced out and handled quietly. Also important: Nitreo will never let your “following” count get more than 800 above what it was when you started. That keeps things from getting messy. Keeping your existing follows safe When you connect your account, Nitreo creates a whitelist of everyone you were following at the time. These users will never be unfollowed by the system. You can also add new people to the list manually if there’s someone you want to stay connected with. Likes after follows If someone follows you back, Nitreo will go to their profile and like a few of their latest posts — usually one to three. It’s a small thing, but it’s a nice follow-up that reminds them you exist. You’re not just another “follow and ghost” account. Watching Stories to stay visible Nitreo also watches Stories from users it follows, and from the ones you already follow. It’s subtle, but it puts your name in their viewer lists. The more they see you around, the more likely they are to come back and check out your profile. Close Friends auto-add Nitreo can automatically add your new followers to your Close Friends list. This gives your Stories a green ring, which tends to push them higher in viewers’ feeds. The system can add up to 1,000 users per day and there’s an optional auto-removal setting to clear the list later if needed. Sending out DMs Want to say hi to new followers without doing it manually every time? You can write a message once, and Nitreo will send it automatically to anyone who follows you. It can be a thank you, a link to your latest post, whatever you want. Once it’s set up, it runs on autopilot.

Last updated on Apr 29, 2025

Cancellation & Refund policy

At Nitreo, we strive to provide a seamless and transparent experience for all our clients. To ensure clarity, the following outlines our cancellation policy. Cancellation policy - Once the 7-day free trial ends, the subscription will automatically convert to an active, paid subscription. - To cancel a Free Trial or an Active Subscription, clients must contact our Support Team, which is available 24/7, through one of the following options: - Live Chat: Accessible via the client’s Dashboard and official Website. - Email: Contact our Support Team via email at team@nitreo.com - Clients should include their account information (e.g., registered email) when requesting a cancellation to ensure the process is completed promptly. Important Notes - Cancellation Requests: Cancellation requests for a Free Trial or an Active Subscription must be initiated before the next billing cycle to avoid additional charges. - Support-Managed Cancellations: The client cannot cancel a Free Trial or an Active Subscription directly through the dashboard. Instead, contacting the support team is required. - Confirmation: After the support team processes the cancellation request, the client will receive a confirmation email. The subscription will remain active until the end of the current billing cycle unless otherwise specified by the client. Refund Policy - Refunds, if applicable, are subject to the terms outlined in Nitreo's Refund Policy, which can be found on our website. Support Availability Our Support Team is available 24/7 to ensure all cancellation requests are handled quickly and efficiently. Clients can contact us via: - Live Chat on the Dashboard and the official Nitreo Website - Email: team@nitreo.co

Last updated on May 30, 2025